Our Privacy Policy
At OPTIS, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Shopify apps and services.
1. Information We Collect
We may collect the following types of information:
- Store Information — such as your Shopify store name, store URL, and contact email when you install our app.
- Usage Data — including how you use our app, feature interactions, and analytics to improve app performance.
- Customer Data (if applicable) — limited data related to your store's customers, only as necessary to deliver the app's functionality (e.g. displaying product options, color swatches, or referral tracking).
2. How We Use the Information
We use your data to:
- Operate and maintain our app
- Provide customer support and respond to your inquiries
- Improve app performance and user experience
- Communicate updates, bug fixes, or new features
- Comply with legal obligations
We never sell or share your data with third parties for marketing purposes.
3. Data Storage and Security
All data is stored securely using Shopify's infrastructure and other trusted service providers. We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure.
4. Data Retention
We retain your data only as long as necessary to provide our services. When you uninstall the app, we automatically delete store-related data within a reasonable period unless legally required to retain it.
5. Third-Party Services
Our app may use third-party services such as Shopify APIs or analytics tools. These services operate under their own privacy policies.
6. Your Rights
You have the right to:
- Access or request deletion of your store data
- Withdraw consent or uninstall the app anytime
To exercise your rights, contact us at var(--color-ink)]">[[email protected].
7. Updates to This Policy
We may update this Privacy Policy from time to time. Continued use of our app after any updates means you agree to the revised terms.